Testimonials
Nancy H.
Fredericksburg, TX
Honda CR-V
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★★★★★
Hometown perfection
I contacted Chassis By Zach regarding my dead battery and within 24 hours, Zach came
out & tested my old battery, replacing it with s new one. He took the car around the
block for a spin and reset the clock—and it worked great. So thankful for such good
service!
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Verified Customer •
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Judy L.
Fredericksburg, TX
Toyota Highlander
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★★★★★
As always Great Customer Service
Regardless of the issue with our vehicles, large or small, the same level of care is given
to assure that everything is in good working order before we leave. There are never any
surprises. Everyone who works for Zach and Karen is a processional. Trustworthy, kind,
reliable. Thank you for being there for us. There is no where else we trust to take care
of our vehicles.
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Verified Customer •
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Alan B.
Mountain City, TX
Dodge Pickup
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★★★★★
On long trip passing through Fredericksburg, our truck's check engine light came on. Stopped
at an O'Reilly Auto Parts store who got us an appointment with Chassis by Zach the next
morning.
Chassis by Zach--Outstanding!!!! Very friendly, understanding, professional staff who went
out of their way to help us. Due to our circumstances of being over 100 miles from home and
passing through Fredericksburg when we had our truck problems, they interrupted their
scheduled work and made us priority. Their initial, very thorough, diagnosing process of
the "check engine light" coming on necessitated ordering and installation of parts and
further evaluation and repair work to be performed. During this time, they were very helpful
in providing us their own personal transportation for us to get to and from our motel and to
places where we could get a meal. Their recommendation of us not attempting to continue our
travels until ALL was fixed, in my opinion, demonstrated their concern for our safety
traveling on the road. I would highly recommend Chassis by Zach for auto repair and
maintenance. Very professional, nice, caring folks and their work is thorough, exceptional
and complete. THANK YOU, Chassis by Zach.
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Verified Customer •
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Gina W.
Waxahachie, TX
BMW X3
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★★★★★
Fixed a stuck window on bmw.
Everyone was so helpful and kind. I was from out of town and traveling with a kid & dog.
We needed that window shut for several reasons. Safety. Impending rain. Cold 🥶
Each person was polite & thoughtful from the front desk lady and the pretty lady that
kept me informed about what was happening and explaining all the issues and the gentleman
who was on his knees under the dash and taking the window apart to get it up. I am very very
grateful for each one of them. I highly recommend this excellent crew of ‘my new friends’ who
are very qualified in what they do. They like their job and they like people. Thank you
guys!!! From gina, love & birdy the dog 🐕
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Verified Customer •
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